FAQs

Miss WooOur interest in dog health care was the primary reason the Old Dog Cookie Company was started. It was our love and concern for our own pet that motivated us to make our cookies available to you.

We get LOTS of questions! There are no bones about it, we are here to help answer questions about our cookies as well as about our experience with both a diabetic dog and dog with arthritis. We have compiled some of the most commonly asked questions we have received over the years.  Our hope is that this information along with our cookies makes the process of caring for a dog with arthritis or diabetes just a little easier for both human and pup!

What Flavor are your treats?

Our treats are not “flavored” like many other treats.  We only wanted to add natural ingredients and herbs known to promote better health in adult dogs. Most dogs like our cookies, but like with anything new we suggest trying just 1 package to start!

Do you make a soft treat?

We do not.  Our treats are made hard for a few reasons.  For most dogs a hard treat is actually good for their teeth. A softer treat would also require adding some type of preservative, something we don’t think our (diabetic) pet owners want!!  If your dog has teeth issues we do suggest looking into our TINY treats.

My dog was just diagnosed with diabetes, why does my dog all of a sudden seem to be a picky eater?

Keep in mind that a lot has changed for your dog. Their food and maybe treats have all been taken away and replaced.  Depending on what food and treat options have been given to your dog prior, this change might be extremely hard.  Consider how you might feel and understand they need some time and patience to adjust.  Some dogs might turn their nose at their new foods and treats, but often if given time they will come around. Give your dog a chance and some time with both their new food and new treats!

How many calories are your cookies and how many come in a package? 

Our Arthritis and Diabetic Cookies are 16 Calories per cookie.  Our TINY diabetic Cookies are 2 calories each. Our 10oz packages contain about 40 cookies and our 8oz packages of TINY TREATS contain about 225 cookies.

How many cookies should I give my dog a day?  

When in doubt always consult your vet.  A reasonable guideline is 2-3 cookies/day.  Keep in mind these are treats and are should not be used as a substitute for a balanced diet. No more than 10% of your dog’s daily calories should come from treats. So moderation is key!  We provided our dog with her diabetic cookie when she received her insulin shot.  Her treat seemed to make the process a bit easier on both her and us...a WIN WIN!

Are these cookies only for senior dogs or dogs with diabetes or arthritis? 

NO!  Sound nutrition should always include your dog’s treats and prevention is the key to a lifelong healthy dog.  A low calorie treat is a healthy option for ANY dog at ANY age, so it’s never too soon to start your dog on Old Dog Cookies!

What is the shelf life of your cookies? 

Our cookies are made in small batches and shipped fresh!  Cookies should be stored in a cool, dry location. Our cookies will stay fresh for 12 months.

Why are there carbohydrates in your (diabetic) cookies? 

Again, our cookies are NOT designed or promoted as the primary source of nutrition for any dog.  They are a HEALTHY TREAT providing ingredients known to help diabetic dogs and dogs with arthritis.  The major source of your dog’s diet should come from animal protein. However, this does not exclude the benefits derived from some grains added to fruit, vegetables, and herbs that are the basis for our products.  Dogs do need some carbs for energy, proper digestion, stool formation and proper functioning of the thyroid. 

Do these cookies cure arthritis or diabetes?

No, they will not.  The ingredients we have selected help treat the symptoms and underlying causes of these illnesses.  Arthritis and Diabetic pets require regular vet care, exercise as well as a healthy diet.

My dog has both diabetes and arthritis, should I purchase both of your cookies?

NO!  Our Arthritis cookies do contain honey, which has natural healing qualities but is not good for a diabetic dog.  Since many of our diabetic dogs are older we considered that in making our diabetic cookies.  We do carry over a few of the same ingredients one being alfalfa which is an anti-inflammatory. Alfalfa also contains minerals to grow or regenerate bones and connective tissues. So if you dog is both diabetic and has arthritis we have your pup covered with just the diabetic cookies!

Where can I purchase your cookies? 

We offer our 10oz diabetic and arthritis treats and our 8oz Tiny Treats on Amazon.com.  We also sell all our products direct on our site.  Our 5# Bulk Bags (discount products) are only available from Old Dog Cookie.  If ordering from Amazon we encourage you to sign up for Amazon Smile and maybe choose a dog charity of your choice where proceeds of your purchase will help another canine! https://smile.amazon.com

How long will it take for my product to arrive?

We use multiple shipping carriers dependng on the weight of the orders and location being shipped too.  Most of our smaller orders will arrive in 2-3 business days.  Our larger (bulk orders) if shipping across the country can take up to 5-7 business days.  We know LOTS of customers give our treats to their dogs when they are administering their insulin shots, so we understand the importance of having treats on hand.  If you are in a situation where you need treats ASAP please keep in mind the above and consider ordering a bag on Amazon as they have warehouse facilities all over the US.