Shipping and Returns

At Old Dog Cookie Company we are proud of our products.  Please contact us if you have a problem and we will work to correct it.

  • We will refund all unopened packages of cookies if returned to us within 30 days of purchase. We do not refund shipping costs. Your refund will be credited when we receive the returned product.
  • We ship Monday through Friday and try to ship all orders within 48 hours.
  • If you have purchased on Amazon and have a problem with your order please contact Amazon. They will refund or replace your purchase.
  • If you have any questions please email us at